Hue - Phong Nha Cave Full Day With Lunch

Vietnam consists of some of mother nature's finest works that you must come and visit. One of them is Phong Nha – Ke Bang national park which was listed as a UNESCO heritage. Once you're here, you can visit some of the most fantastic and breathtaking beauty spots on earth like Phong Nha cave, Heaven grotto, En cave and especially Son Doong cave – the largest in the world. If you do not have much time, ViTravel is happy to help you to explore one of them. Designated as a UNESCO World Heritage site in 2003, the remarkable Phong Nha - Ke Bang National Park contains the oldest karst mountains in Asia. The fairyland hidden in the limestone mountain protested by the tropical forests, Phong Nha has recently become a famous place thanks to the open-handedness of the Creator which bestowed this region with a system of splendid grottos with the underground river determined as the longest one in the world.

1. Deposits & Payment Policy:

• A deposit of 50% of the total of the tour is required upon confirmation of booking tour.  You have peace of mind until 1 months before departure dates. At that point, we would require full prepayment only 60 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client. 
• Payment is available by bank transfer or OnePay. VAT is 10%. OnePay collects a 50% deposit of the tour total including VAT, plus a 3.5% processing fee on that deposit. Bank transfer has no OnePay processing fee. The exchange rate and exact VND amount are displayed before payment.
• After receiving your payment, we will issue  the hotel voucher and/or final confirmation itinerary, which can be sent to you by email or chatting texts to you phone’s number.
• Price applies to weekdays. Reservations during peak times (Christmas, New Year, Vietnamese Lunar New Year, National Holidays) may be subject to supplementary charges. On public holidays, the surcharge will be from 20 to 30% of the tour price and the ticket price will increase.

2. Booking Amendment:
Flexibility is one of our pride. You can amend your booking when it is customized. Just contact us at tours@vitravel.com.vn with your booking number(s). Our reservations team is happy to amend your booking(s) accordingly.
 

3. Cancellation Policy:
Non-Refundable: 
NON REFUNDABLE deposit of USD$20 per person for hotels and air ticket booking upon services confirmation and US$ 100 per person upon the package tours services confirmation
 

Cancellations timeline will be charged as follows:

• 60 days prior to the arrival date: Non Refundable deposit charge and the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
• 59 – 31 days prior to arrival date: Cancellations fee of 30% per group/booking and plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
• 30 days – 15 days prior to arrival date: Cancellations fee of 50% per group/booking plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
• 14 – 7 days before arrival: Cancellations fee 70% charge plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
• Less than 7 days before arrival Or No show: 100 % charge per group/booking.

*** Nonrefundable deposit and banking service fee will be forfeited in all cancellation cases.
 

4. Refund of Unused Services:
No refund will be given for any unused service after the trip has commenced.
 

5. Liability:
ViTravel is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions, and unrest must be borne by the passengers. Passengers are required to have full travel insurance.
 

6. Travel Insurance:

• Travel insurance is not included in your tour price. It is the passenger’s responsibility to verify whether his/her local health insurance carrier provides coverage while traveling. Please contact your insurance carrier for details.
• ViTravel strongly advises that you purchase a comprehensive travel insurance policy to cover all aspects of your tour: the loss of deposits through cancellation lost of baggage and personal items, personal injury and death. A waiver must be signed if insurance is declined.
   

If you wish to talk to us, please dial us at +84 24.37.369.369 and live chat during our business office hours from Monday to Saturday.